We take our role in helping to prevent elder financial abuse very seriously. Customer education is perhaps the best weapon against elder financial abuse. For this reason, we would like to provide our customers with the following best practices in preventing elder financial abuse.
If you would like more information, you may contact your local Department of Social Services. You may also visit the website for National Adult Protective Services Association.
Security And Protection
Learn about our online security practices and what you can do to protect yourself from online threats.
Fraud Prevention
Tips on how you can protect your information and identity, and what to do if you are a victim of fraud.
Privacy
Read our privacy policies and learn how to keep your information private.
Protect Your Computer!
Protect your identity and account against fraud and cybercriminals with Trusteer Rapport.
If you believe your information has been compromised and/or you have been a victim of fraud, it is important that you contact us immediately:
For consumer customers:
Customer Service Center
888-895-5650
Mon - Fri, 6:00 am to 7:00 pm PT
Sat, 9:00 am to 5:00 pm PT
For business customers:
Commercial Banking Customer Service
888-761-3967
Mon - Fri, 6:00 am to 7:00 pm PT
Report Fraud
Email Us