Online Banking

You’re in control with online banking

Confidently manage your money when and where you want.

All-new digital banking coming soon!

Exciting News! In coming months, you will get to experience our new mobile app and online banking loaded with enhanced features.*  Visit to learn more!


Existing customers will be upgraded to the new platform in different phases.  When your account is ready to be upgraded, we will send you a series of important updates by email.

  • One month before upgrade
  • Two weeks before upgrade
  • One week before upgrade
  • Day of upgrade

To ensure you receive these updates, it is important to add our email to your address book, contact list or email safe senders list now:

How to prepare for the upgrade

Please take a moment to confirm that your email address and mobile number are up to date. This will ensure you have uninterrupted access to online and mobile banking, and that you receive important email updates prior to your upgrade.

  1. Log in to online banking and go to "My Settings" to review your profile.
  2. Verify your email address and mobile number are current.
  3. Update your contact details as needed.
  4. That’s it! Be on the lookout for our email communications.

When you can access the upgraded system

  1. You will receive an email with your upgrade date.
  2. On or after your upgrade day, enroll on the new system at:
  3. Enter your email address as your Username and follow the on-screen instructions.
  4. After completing enrollment, simply go to for future sign in process.

Note: Once you have upgraded to the new digital banking platforms, you will not be able to login to the legacy East West Bank online banking platform.

New to Online Banking?

First-time online banking users can get started in a matter of minutes.

New to East West Bank?

Apply for an account remotely from your phone. No branch visit required.

Need Help?

Give us a call at


Or send us a message

Mon - Fri: 6:00 am to 7:00 pm PT

Sat: 9:00 am to 5:00 pm PT