To find your account number on the Mobile App, tap your account on the Dashboard. On the Transaction History page, tap Account Details to view your account number.

To find your account number in Online Banking, select the eye icon next to the last four digits of your account to view your account number.

On the dashboard tap on your account balance to enter the transaction history page. Tap Account Details, then tap View Statements.

To view your accounts statement in Online Banking, click on the 3 dots on the dashboard next to your account’s available balance and select View Statements.

The routing number is a nine digit number used to identify a U.S. financial institution.

Within the U.S. you’ll need to provide both your East West Bank account number and the East West Bank routing number to receive money into your account or move money out of your account.

The East West Bank routing number is: 322070381

ACH transfers are electronic payments made through the ACH Network – a U.S. nationwide network that enables the transfer of funds between banks and financial institutions electronically. ACH transfers usually take 3 to 5 business days to process.

A wire transfer is a method of transferring funds electronically between banks from one account to another.

Wire transfers from a U.S. bank account typically take 1-3 business days to reach other U.S. bank accounts. International wire transfers typically take 5-7 business days.

An IBAN (International Bank Account Number) is a unique number used to identify a customer’s bank account. Not all countries use IBANs, but for some countries an IBAN is required when sending international wire transfers.

The structure of an IBAN will vary by country – but it will always start with a 2-letter country code (e.g., VG for British Virgin Islands, GB for Great Britain, etc.).

A SWIFT code is an international code that identifies a specific bank worldwide. It's also known as a Bank Identification Code (BIC).

A SWIFT code consists of 8 or 11 characters and is required when sending an international wire transfer.

East West Bank’s SWIFT code is EWBKUS66XXX

When setting up an ACH transfer from a U.S. bank, brokerage or third party payment provider to your East West Bank account – you may be asked to verify your transfer instruction using trial deposits (also referred to as test deposits or micro deposits).

1. Input your East West Bank account information where required and submit your ACH transfer request.
2. If trial deposits / test deposits / micro deposits are the required verification method, follow the instructions provided by the external U.S. bank, brokerage, or third party payment provider for verification.
3. Generally, within 1 – 3 business days after you submit the ACH transfer request, you should start checking your transaction history for 2 small deposits (each less than $1.00). To access your transaction history, go to your app Dashboard, and tap the account under My Accounts.
4. Once you confirm that the 2 small deposit amounts (exact amount will be provided by the sending bank, brokerage or payment provider) have been received in your East West Bank account, you should complete the verification process as instructed on the external U.S. bank, brokerage or third party payment provider’s platform.

If you do not complete verification within the specified amount of time (exact duration determined by the sending bank, brokerage or payment provider), the test deposits will expire and you will need to restart the process again.

For most accounts, you can avoid an account maintenance fee by maintaining a specific monthly average balance.  To learn more, take a look at your specific account's terms and conditions.  If you still have questions, contact our Customer Support Center.

For products that can be digitally opened, the product terms and conditions are also available online:

Mobile App:  Tap My Account > Privacy and disclosures > Then select the terms and conditions for your account type.

Online Banking: Select Document Center > Privacy & Disclosures > Then select the terms and conditions for your account type. 

For most accounts, you can avoid an account maintenance fee by maintaining a specific monthly average balance.  To learn more, take a look at your specific account's terms and conditions.  If you still have questions, contact our Customer Support Center.

For products that can be digitally opened, the product terms and conditions are also available online:

Mobile App:  Tap My Account > Privacy and disclosures > Then select the terms and conditions for your account type.

Online Banking: Select Document Center > Privacy & Disclosures > Then select the terms and conditions for your account type. 

For most accounts, you can avoid an account maintenance fee by maintaining a specific monthly average balance.  To learn more, take a look at your specific account's terms and conditions.  If you still have questions, contact our Customer Support Center.

For products that can be digitally opened, the product terms and conditions are also available online:

Mobile App:  Tap My Account > Privacy and disclosures > Then select the terms and conditions for your account type.

Online Banking: Select Document Center > Privacy & Disclosures > Then select the terms and conditions for your account type. 

The following bank fee applies to transfers to and from your consumer  account: 

Note: The other sending or receiving bank of financial institution may apply additional fees or charges
*Waived for Global Checking customers with Velo Gold status

On the Mobile App Dashboard tap My Account > Invite your Friends or, in Online Banking click Invite your Friends under the Settings menu, to view and share your invite code.

Check out our Referral Program page for more details on program eligibility and qualification requirements.

On the Mobile App Dashboard tap My Account > Invite your Friends or, in Online Banking click Invite your Friends under the Settings menu, to view and share your invite code.

Check out our Referral Program page for more details on program eligibility and qualification requirements.

East West Bank does not authorize third parties to charge a service fee to open personal bank accounts for prospective customers. Prospective customers can apply for a new East West Bank account for free.

Yes, you can use your personal banking credentials to login to BusinessExpress and can view your business accounts on the account dashboard. However, customers with both personal and business accounts, can seamlessly switch between the two platforms. The switch card on the account dashboard helps users to toggle between the two platforms.

BusinessExpress is designed keeping sole proprietors and micro-small businesses in mind. Customers with analyzed accounts requirements, can refer to our businessBridge® Premier Platform.

Yes, to add your East West Bank personal account, please get in touch with your relationship manager or click here to Contact Us.

Yes, you can transfer funds from your business account to a personal account or any account you own at other banks. Please refer to Linking with US Banks section under FAQs for more detailed information.

Yes, you can sign up for BusinessExpress Bill Pay service on your mobile app or Online banking.

There is a daily limit and a rolling limit (Current Day + 29 Calendar days) for Mobile Check Deposits and the limits are displayed when you select Check Deposit on the mobile app.

You can locate your check under Transaction Activity of the account the money is transferred to. You can view the check images here and download a copy of the check for future references.

BusinessExpress does not charge any additional fees for Mobile Check Deposit.