Business Training Center
Help is Just a Click Away
Our Business Training Center is an easy to use eLearning platform where you can familiarize yourself with our products and learn how to make the most of them.
Attend our Live Virtual Training sessions for real-time expert instruction on our services. Click on the links below to register. To access Virtual Training and Reference Materials in Chinese, click here: 简体｜繁體
| businessBridge® Premier Wire Payments | Monday - Friday | 8:00 am - 9:00 am PT | Register |
| businessBridge® Premier Wire Payments | Monday - Friday | 10:00 am - 11:00 am PT | Register |
| businessBridge® Premier Quick Overview: Information Reporting, Administration, and ACH Payments | Tuesday | 10:00 am - 11:00 am PT | Register |
| businessBridge® Premier ACH Payments | Wednesday | 12:00 pm - 1:00 pm PT | Register |
| businessBridge® Premier Administration | Thursday | 12:00 pm - 1:00 pm PT | Register |
Reference Materials
First Time Login
Token Device Activation
Dashboard Customizations
User Administration
Customizable Reports
View Loan Account Activities
Create a Wire Transfer and Template
Wire FAQs
Outgoing Wire Instructions and Country Codes
Cross Border Wire Payment and Transfer User Guide
China Wire Instructions
Wire Payment Import User Guide
SWIFT FAQ’s with MT101 Specifications
bBP/IntraFi Cash Service (ICS) User Guide
ACH Create Payment
ACH File Import
NACHA File Format Specification
ACH Returns and Notification of Change
ACH Return Processing Guidelines
2021 and 2022 ACH Rule Changes
businessBridge® Premier Mobile App
BAI2 Reporting Reference Guide
FX Wires Quick Reference Guide
Wire Tax Payment Quick Reference Guide
ACH Tax Payment Quick Reference Guide
Below are reference materials for other GTP Products and Services:
Remote Deposit Capture
Remote Deposit Capture - Mobile Only
Lockbox and Controlled Disbursement
Positive Pay User Guide
positivePayPlus Check Guideline
Cash Vault Deposit Preparation
Check Positive Pay Best Practices
Below are reference materials for businessBridge® Direct
Payment Specs - Wires
businessBridge® Direct - ISO20022 Wire Import File Specifications
businessBridge® Direct - MT103 File Format
businessBridge® Direct - EDI820 Payments Order Transmission File Specification
Payment Specs - ACH
businessBridge® Direct - ISO 20022 ACH Import
businessBridge® Direct - ACH Import NACHA File Format
businessBridge® Direct - EDI 820 Payments Order Transmission
businessBridge® Direct - ACH Notice of Change (NOC) and Notification of Return (NOR) Report
Payment Spec - Check
businessBridge® Direct - ISO 20022 Check Import
businessBridge® Direct - EDI820 Payments Order Transmission
businessBridge® Direct - Check Printing Logo and Signature Guide
Payment Specs - FX Wires
businessBridge® Direct - FX Wire File Specification
Information Reporting Specs
businessBridge® Direct - BAI2 Reporting Reference Guide
businessBridge® Direct - ISO20022 IntraDay Information Reporting
businessBridge® Direct - ISO20022 Prior Day Information Reporting
Other Reference Guides
businessBridge® Direct - Product Guide
businessBridge® Direct - User and Administrator Functions
Loading
You're leaving our website
East West Bank’s privacy and security policies do not apply to the website or app you’re about to visit, and we are not responsible for the products, services or content found there. Please review its terms of use, privacy and security policies to see how they apply to you.