Mobile Payment Acceptance

Merchant terminal scans mobile QR code

Connect Your Business with Chinese Consumers

Expand your reach to more consumers with Alipay and WeChat Pay.

CHINESE CONSUMERS’ PREFERRED WAYS TO PAY

While credit cards and cash are still the primary ways to pay in the United States, many Chinese consumers prefer to pay by phone using Alipay and WeChat Pay, two of China’s largest mobile payment networks. If your business is looking to tap into the rapidly growing Chinese market, you should consider accepting Alipay and WeChat Pay.

Alipay and WeChat Pay logo

ACCEPTING ALIPAY AND WECHAT PAY IS EASY

Our Alipay and WeChat Pay acceptance solutions are simple and secure. You can use it for in-store and online transactions, and you will receive instant payment confirmation with funds in US dollars.

Accepting In-Store Payments

Merchant terminal

1. Initiate a transaction

Tap on the terminal to initiate a transaction and enter the amount of the purchase.
Terminal scans QR code on mobile phone

2. Scan the QR code

Scan the QR code on your customer’s Alipay or WeChat Pay app.
Payment is processed

3. Payment confirmation

You’re done! The terminal prints a receipt and sends a payment confirmation to the customer’s phone.

Accepting Online Payments

QR code on computer screen

1. Customer initiates a payment

A unique QR code is displayed on your website.
Mobile phone scans QR code on computer screen

2. Customer scans the QR code

and confirms the transaction amount with Touch ID or PIN.
Payment is processed

3. Payment confirmation

Both parties will receive a real-time confirmation of payment.

BENEFITS TO YOUR BUSINESS

In addition to creating a better shopping experience for Chinese customers, when you sign up for this service, your business will also enjoy these benefits and savings:

  • No chargeback
  • No hidden fees
  • No currency exchange fees
  • No setup and monthly fees
  • Alipay and WeChat Pay marketing support

East West Bank is in alliance with Citcon Inc. to offer Alipay and WeChat Pay acceptance. When enrolled, agreement is entered directly with Citcon.

Need help?

If you have additional questions or would like to enroll in our Global Transaction Services, please contact us during our convenient business hours.

Give us a call at

888.761.3967

Or send us a message

Email Us

Mon through Fri

6:00 am to 7:00 pm PT