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Who We Are

Building bridges of opportunity

As the premier financial and cultural bridge between East and West, we give people the confidence to reach further.

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Our Strategic Priorities

Expand our global network to meet our customers’ financial needs; strengthen our consumer banking to uplift the growing number of communities we serve; and develop our talent base to prepare for our next phase of growth.

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Expand our global network to meet our customers’ financial needs
Our cross-border approach allows us to focus on new business opportunities in the United States and Asia, opening doors and helping customers navigate two diverse regions. This guides decision-making across every aspect of our operations—the products we develop, the expertise we cultivate and the infrastructure we build to help our customers succeed.

Strengthen our consumer banking to uplift the communities we serve
We’re committed to helping new and existing customers achieve their goals through a variety of banking products. With more than 110 locations in our network, we continue to provide financial solutions and products to businesses and individuals that can make a positive impact to their financial goals.

Develop our talent base to prepare for our next phase of growth
We’re focused on strengthening our recruiting process and growing internal talent. Over 50% of our supervisory and managerial positions are filled internally, and we’re targeting a rate of 70% in the next few years. We’re also seeking the right talent to join us as we expand our business in new industries and regions.

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Our Values

Our ACCRUES values serve as a compass for our associates, providing direction on how we work together as one team.

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Absolute Integrity
Our actions reflect our commitment to the highest ethical and moral principles.

Customer Alignment
Our focus is to anticipate the needs of our customers and exceed their expectations.

Creativity
We empower associates to examine processes and challenges in a creative manner and to actively seek creative viewpoints and ideas across the organization.

Respect and Fairness
We treat all associates with respect and fairness and expect the same of all associates.

Unification
We actively promote teamwork through open communication and soliciting ideas and information throughout the Bank.

Expertise and Professionalism
We conduct ourselves in a professional manner and commit to delivering our products and services with the highest standards and quality.

Selflessness
We act in a selfless manner by putting the interests of the Bank ahead of our own and by actively supporting one another in achieving great results.

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Our Culture

Six key principles shape our company’s culture, decision-making and success. They’re at the core of everything we do.

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Results-Driven Performance
We reward and promote high-achieving individuals. We set goals and measure them. We demonstrate consistently strong performance and set higher standards for ourselves.

Entrepreneurial Mindset
We keep things simple by minimizing complexity and finding practical solutions to complex problems. We have a strong sense of urgency, as efficiency is vital to our success.

Accountability
We don’t pass on problems. If we identify an issue, we move quickly to understand and solve it. We accept responsibility for our actions and take ownership of our decisions.

Attention to Detail
We make a conscious effort to understand causes instead of just the effects. We think analytically and systematically, and make decisions informed by research and data.

Customer Win-Win Relationships
We listen well so we can better understand and respond to our customers’ needs. We strive to exceed their expectations so that, in their minds, we are the best at what we do.

Pride of Ownership
We’re invested in our collective performance and success. We treat this company like it’s our own and go the extra mile to help others because we know it’s in our best interest.

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Awards & Recognition

#1 Top Performing Bank

Bank Director’s 2023 RankingBanking study, $50 billion+ asset category

 

Top 75 Art World Professionals

One of five banks recognized by ARTnews

 

#3 Performing Bank

American Banker’s 2023 Top Performing Banks Above $50 Billion Category

 

100 Most Loved Workplaces

Newsweek’s 100 Most Loved Workplaces in America 2023

 

Certified Great Place to Work

96% positive feedback from employees in 2023/2024 survey
 

#3 Highest Score

American Banker’s 2023 Reputation Survey, among non-customers

 

#1 Performing Bank

S&P Global Market Intelligence 2022 ranking of U.S. banks by financial performance

 

Interested in a career at East West Bank? Search our positions below.

 

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Disclosure

East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.

 

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Are Not FDIC InsuredAre Not Bank GuaranteedMay Lose Value

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East West Bank, compass logo, and East West Bank with compass logo are separately registered trademarks of East West Bank in the United States and other countries.

©2006 - 2026, East West Bank. All Rights Reserved.
NMLSR ID 469761

FDIC Equal Housing Lender Equal Housing Lender

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