Bussiness Training Center
Help is Just a Click Away
Our Business Training Center is an easy to use eLearning platform where you can familiarize yourself with our products and learn how to make the most of them.
Attend our Live Virtual Training sessions for real-time expert instruction on our services. Click on the links below to register. To access Virtual Training and Reference Materials in Chinese click here: 简体｜繁體
| businessBridge® Premier Wire Payments |
Monday - Friday | 8:00 am - 9:00 am PT | Register |
| businessBridge® Premier Wire Payments |
Monday - Friday | 10:00 am - 11:00 am PT | Register |
| businessBridge® Premier Quick Overview: Information Reporting, Administration, and ACH Payments |
Tuesday | 10:00 am - 11:00 am PT | Register |
| businessBridge® Premier ACH Payments |
Wednesday | 12:00 pm - 1:00 pm PT | Register |
| businessBridge® Premier Administration |
Thursday | 12:00 pm - 1:00 pm PT | Register |
Reference Materials
First Time Login
Token Device Activation
Dashboard Customizations
User Administration
Customizable Reports
View Loan Account Activities
Create a Wire Transfer and Template
Wire FAQs
Outgoing Wire Instructions and Country Codes
Cross Border Wire Payment and Transfer User Guide
China Wire Instructions
Wire Payment Import User Guide
SWIFT FAQ’s with MT101 Specifications
bBP/IntraFi Cash Service (ICS) User Guide
ACH Create Payment
ACH File Import
NACHA File Format Specification
ACH Returns and Notification of Change
ACH Return Processing Guidelines
2021 and 2022 ACH Rule Changes
businessBridge® Premier Mobile App
BAI2 Reporting Reference Guide
Below are reference materials for other GTS Products and Services.
Remote Deposit Capture
Remote Deposit Capture - Mobile Only
Lockbox and Controlled Disbursement
Positive Pay User Guide
positivePayPlus Check Guideline
Cash Vault Deposit Preparation
businessBridge® Direct - FX Wire File Specifications
businessBridge® Direct - Customer User Guide
Below are reference materials for Fraud Prevention
Foreign Currency Reference Materials