BUSINESS BANKING - Treasury Management Services
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RSA Go IDSM Activation Instructions |
| The security of your financial transactions is of great importance
to East West Bank. With the increase in Internet fraud attempts, your security
becomes even more important. To ensure your transaction activity is secure,
we have implemented an additional layer of verification of who you are. This is known in the banking industry as multifactor authentication and
has been mandated by the agencies that examine financial institutions.
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| We are providing to you, at no cost, a Go ID authentication
device (token) that must be used when releasing wire transfers or ACH batches
from businessBridgePlus®.
As an additional option, you may set up Go ID verification at login. Once
Go ID authentication is set up, you will not be able to release wire transfers
or ACH batches without it. |
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| You have the option of using either the browser-based device
or the hand-held device. If you choose the hand-held device, you must
notify us in advance and allow 3 weeks for delivery. Below are some
guidelines for determining which is best for you: |
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| Hand-held device is best when: |
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You travel and need to release transactions from places
outside your office |
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You use different computers to release transactions |
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| Browser-based device is best
when: |
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You normally release transactions from your regular
place of business |
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You use the same computer to release transactions |
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| Click here to go to the Go ID Token
activation page. |
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| Click here for
instructions in English and Chinese. |
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| Click here for Frequently
Asked Question in English and Chinese. |
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| You will need to do the following in order to activate
the device: |
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Click
here to go to the Go ID Token activation
page. |
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Fill in the required fields. |
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Activation code is "EastWest" |
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Password is the six (6) digit numeric
display visible on the Go ID token. |
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The numeric display changes every 60
seconds. |
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The password for the Activation screen
IS NOT your businessBridgePlus password. |
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Users cannot release wires or ACH batches
without the Go ID Token. |
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If the hand-held Go ID device should fail,
it must be returned to East West Bank for replacement at no charge.
A replacement fee of $40.00 will be charged to your account for the
Go ID hand-held device due to loss, theft, damage or destruction. |
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| Sample Activation Screen Shot for Go ID Tokens |
Company Name: ABC Block
Company, Inc.
User Name: Jane Doe
Organization ID: ABCBLOCKCO
User ID: Jane Doe |
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If you have any questions about RSA Go IDSM
Activation Instructions, please email us at info@eastwestbank.com
or call
1-888-761-3967. |
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