PERSONAL BANKING - Accounts & Services
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Online Banking |
| ACCOUNT
ACCESS - FREE |
| Checking up on your account has never been so easy! It pays to bank with
East West thanks to your ability to check your account history and summary,
plus do transfers and exports! Below is the link and explanation for each
service: |
Account History
Check Account History, current billing cycle, last billing cycle.
Account Summary
Balance information on Deposit, Loan and Investment Accounts.
Account Transfer
Transfer funds between transaction accounts.
Account Export
Export account information into a Personal Financial Management
software, including Microsoft Money TM (OFC file format), Open Financial
Exchange (OFX file format), Quicken TM (QIF file format), and Comma-Separated
Variables (CSV file format). |
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DIRECT CONNECT - FREE |
Account History Download
Check your account history right within Quicken/Money
Please click here for instructions to update your Quicken or QuickBooks software after the migration to continue using Direct Connect without any interruptions.
Please click here for instructions to update your MS Money software after the migration to continue using Direct Connect without any interruptions.
Account Transfer
Transfer funds between accounts within Quicken/Money
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| BILL PAYMENTS - FREE |
| You may never need to buy stamps again! East West Bank makes
paying your bills as easy as a click of the mouse with online bill payments.
Below is the link and explanation for each service: |
Payees
Allows you to add payees to, delete payees from, or edit payee
information on the personal list of payees.
Schedule Payments
You can specify the amount of the payment and the processing date.
Customer Support via E-Mail
You have access to email to send or receive messages to the Bank
regarding questions about payments you have made.
View Payments
Permits you to see payments made over a specified period, up to
ninety days. |
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BILL PAYMENT SERVICE AGREEMENT |
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| BANK-TO-BANK TRANSFER - FREE |
| Transferring funds between banks can finally be as easy as
a click of a button! This service allows you to make one-time or recurring
online funds transfers between accounts you own at other financial institutions
and your East West Bank personal checking or saving accounts. Below is the
link and explanation for each service: |
Overview
Provides an overview of recent transactions and approved accounts
information.
Transfer Funds
Schedule one time or recurring funds transfers with the options
of next business day or 3 business days services.
History
View consolidated transaction histories up to 90 days.
Add Accounts
Allows you to add external accounts to perform funds transfers. |
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| ACCOUNT AGGREGATION - FREE |
| Imagine being able to track your spending, your banking, your
credit cards, and even your investment accounts from one location. With
this feature, you can view all of your East West accounts and thousands
of additional non-East West accounts from one screen. Below is the link
and explanation for each service: |
| Dashboard
Display details of your financial assets and liabilities
from one platform.
Add Accounts
Provides step by step procedures to setup all accounts.
Reports
Generate consolidated report that lists your entire investment
portfolio.
Profile
Where you can manage your personal profiles (i.e. E-mail
address) as well as account profiles.
Alerts
Enables you to receive alerts via email or message board
when a certain event occurs in your accounts.
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ELECTRONIC CONSENT |
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ONLINE BANKING AGREEMENT |
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ACCOUNT AGGREGATION AGREEMENT |
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BANK-TO-BANK TRANSFER SERVICE AGREEMENT |
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| PRODUCTS & SERVICES |
Reorder Check Online
We offer the flexibility and convenience of placing on-line
check and check-related product orders at any time. This service provides
a safe, secure and user-friendly environment to customize and check on the
status of your check orders. Access this feature to place an order for checks
or other accessories. |
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| CUSTOMER SERVICES |
| Now many of the services you may associate with visiting a
branch office can be taken care of online! East West Bank allows you to
deal with the following transactions and services via the Internet: |
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Order a copy of a Checking/Savings Statement |
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Order a copy of a Check |
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Order checks |
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Request a change of address |
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Add an additional account for transfer capabilities |
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CUSTOMER SUPPORT |
Please contact us with any questions or concerns. We offer
customer support for all of your banking needs, including online banking
at
(888) 895-5650:
Mon - Fri 6:00 am - 7:00 pm PST
Sat 9:00 am - 5:00 pm PST
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