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PERSONAL BANKING - Accounts & Services

Online Banking

Test Your Browser for Online Banking
ACCOUNT ACCESS - FREE
Checking up on your account has never been so easy! It pays to bank with East West thanks to your ability to check your account history and summary, plus do transfers and exports! Below is the link and explanation for each service:

Account History
Check Account History, current billing cycle, last billing cycle.

Account Summary
Balance information on Deposit, Loan and Investment Accounts.

Account Transfer
Transfer funds between transaction accounts.

Account Export
Export account information into a Personal Financial Management software, including Microsoft Money TM (OFC file format), Open Financial Exchange (OFX file format), Quicken TM (QIF file format), and Comma-Separated Variables (CSV file format).

 
BILL PAYMENTS - FREE
You may never need to buy stamps again! East West Bank makes paying your bills as easy as a click of the mouse with online bill payments. Below is the link and explanation for each service:

Payees
Allows you to add payees to, delete payees from, or edit payee information on the personal list of payees.

Schedule Payments
You can specify the amount of the payment and the processing date.

Customer Support via E-Mail
You have access to email to send or receive messages to the Bank regarding questions about payments you have made.

View Payments

Permits you to see payments made over a specified period, up to ninety days.
 
BILL PAYMENT SERVICE AGREEMENT
 
BANK-TO-BANK TRANSFER - FREE
Transferring funds between banks can finally be as easy as a click of a button! This service allows you to make one-time or recurring online funds transfers between accounts you own at other financial institutions and your East West Bank personal checking or saving accounts. Below is the link and explanation for each service:
Overview
Provides an overview of recent transactions and approved accounts information.

Transfer Funds
Schedule one time or recurring funds transfers with the options of next business day or 3 business days services.

History
View consolidated transaction histories up to 90 days.

Add Accounts
Allows you to add external accounts to perform funds transfers.
 
ACCOUNT AGGREGATION - FREE
Imagine being able to track your spending, your banking, your credit cards, and even your investment accounts from one location. With this feature, you can view all of your East West accounts and thousands of additional non-East West accounts from one screen. Below is the link and explanation for each service:

Dashboard
Display details of your financial assets and liabilities from one platform.

Add Accounts
Provides step by step procedures to setup all accounts.

Reports
Generate consolidated report that lists your entire investment portfolio.

Profile
Where you can manage your personal profiles (i.e. E-mail address) as well as account profiles.

Alerts
Enables you to receive alerts via email or message board when a certain event occurs in your accounts.

 
ELECTRONIC CONSENT
ONLINE BANKING AGREEMENT
ACCOUNT AGGREGATION AGREEMENT
BANK-TO-BANK TRANSFER SERVICE AGREEMENT
 
PRODUCTS & SERVICES
Reorder Check Online
We offer the flexibility and convenience of placing on-line check and check-related product orders at any time. This service provides a safe, secure and user-friendly environment to customize and check on the status of your check orders. Access this feature to place an order for checks or other accessories.
CUSTOMER SERVICES
Now many of the services you may associate with visiting a branch office can be taken care of online! East West Bank allows you to deal with the following transactions and services via the Internet:
> Order a copy of a Checking/Savings Statement
> Order a copy of a Check
> Order checks
> Request a change of address
> Add an additional account for transfer capabilities

CUSTOMER SUPPORT

Please contact us with any questions or concerns. We offer customer support for all of your banking needs, including online banking at
(888) 895-5650
:

Mon - Fri 6:00 am - 7:00 pm PST
Sat 9:00 am - 5:00 pm PST


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